ArsenalArsenal

FAQ

Quick answers before you write us.

  • We scope seats, retention, and support to your program — SSO, org workspaces, and SLAs included. Share team size and goals in the form and we’ll send a proposal.

  • Most messages get a first reply within one business day. Enterprise inquiries are prioritized on weekdays (CET).

  • Yes. Community and Enterprise desktop runs stay offline-first. Cloud dashboard sync is optional and only for plans that include it.

  • We run limited pilots for qualified security teams. Mention your timeline and environment in your message.

  • Account and dashboard metadata live in Supabase (EU-friendly regions on request). We do not ingest lab payloads unless you explicitly export and upload them.

Contact us

Enterprise, partnerships, or product questions — we read every message.