FAQ
Quick answers before you write us.
We scope seats, retention, and support to your program — SSO, org workspaces, and SLAs included. Share team size and goals in the form and we’ll send a proposal.
Most messages get a first reply within one business day. Enterprise inquiries are prioritized on weekdays (CET).
Yes. Community and Enterprise desktop runs stay offline-first. Cloud dashboard sync is optional and only for plans that include it.
We run limited pilots for qualified security teams. Mention your timeline and environment in your message.
Account and dashboard metadata live in Supabase (EU-friendly regions on request). We do not ingest lab payloads unless you explicitly export and upload them.
Contact us
Enterprise, partnerships, or product questions — we read every message.